Description
Ensure uninterrupted performance with the Epson Preferred Plus 5-Year Next-Business-Day Whole Unit Exchange Plan (SKU: EPPPRJPQE5). Designed for select EB-PQ2000 and EB-PQ2200 Series projectors (excluding EB-PQ2220B), this extended service plan provides fast, worry-free coverage for five full years.
If an eligible projector requires service, Epson quickly ships a replacement unit to minimize downtime—often arriving the next business day. Epson covers shipping both ways and includes a return label for convenience. With expert support, genuine Epson replacement units, and reliable service logistics, you can safeguard your investment and keep your projection system performing at its best.
Perfect for schools, corporations, and venues that depend on high-performance projection, this service plan maximizes productivity and ensures peace of mind.
| Feature | Details |
|---|---|
| SKU | EPPPRJPQE5 |
| Service Type | Next-Business-Day Whole Unit Exchange |
| Coverage Term | 5 Years (Years 1–5) |
| Eligible Models | EB-PQ2000 Series, EB-PQ2200 Series (excluding EB-PQ2220B) |
| Replacement Method | Epson ships replacement unit the next business day |
| Return Shipping | Covered by Epson (includes return label) |
| Plan Type | Extended Service Plan (Epson Preferred Plus) |
| Benefit | Minimizes downtime with rapid replacement and Epson-certified reliability |
| Manufacturer | Epson |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
