Description
Upgrade your Epson projector’s coverage with the Epson PreferredSM Plus Upgrade & Extend Service Plan (EPPPRJPU20E5). This plan transforms your standard 3-year Return for Repair limited warranty into a 5-year Next Business Day whole unit exchange service.
With this upgrade, you’ll enjoy maximum uptime and peace of mind, knowing that Epson will ship a replacement projector via priority service the next business day for five continuous years. Both outbound and return shipping are always covered, with prepaid labels and instructions included for hassle-free replacements.
This cost-effective service plan is ideal for businesses, schools, and venues that can’t afford downtime. Epson ensures productivity remains uninterrupted while you focus on what matters most—your presentations and events.
| Feature | Details |
|---|---|
| Brand | Epson |
| Model | EPPPRJPU20E5 |
| Product Type | Extended Service Plan |
| Coverage Duration | 5 years (upgrade from standard 3-year Return for Repair) |
| Service Type | Next Business Day Whole Unit Exchange |
| Upgrade Path | Converts 3-year Return for Repair into 5-year Exchange Plan |
| Replacement Shipping | Priority shipping, both ways included |
| Prepaid Labels Included | Yes |
| Coverage Start | At purchase of plan (extends projector’s warranty) |
| Supported Products | Epson Pro Series projectors (check compatibility) |
| Warranty Type | Epson PreferredSM Plus Extended Service Plan |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
