Description
The Extreme Networks EW 4-Hour AHR RMA Service for Asset 17706 provides rapid hardware replacement coverage designed to minimize downtime in critical network environments. With 4-hour Advanced Hardware Replacement (AHR) response, this service ensures that a replacement unit is dispatched quickly after fault verification, helping restore operations with minimal disruption.
This RMA-only service focuses exclusively on expedited hardware replacement and does not include onsite labor, configuration assistance, or software services. It is ideal for organizations that maintain in-house technical expertise and require fast access to replacement hardware to meet strict uptime and service-level requirements.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97307-17706 |
| Service Type | Extended Warranty RMA Service |
| Response Time | 4-Hour response after issue validation |
| Replacement Method | Advanced Hardware Replacement (AHR) |
| Coverage Scope | Hardware replacement only |
| Onsite Support | Not included; replacement hardware is shipped |
| Software Support | Not included with this service |
| Labor & Installation | Customer-managed installation |
| Contract Type | RMA-only service entitlement |
| Intended Use | Rapid recovery for supported Extreme Networks hardware |
| Compatibility | Valid only for the covered asset ID 17706 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
