Description
The Extreme Networks EW 4-Hour Advanced Hardware Replacement (AHR) RMA Service provides rapid hardware replacement coverage for eligible Extreme Networks equipment associated with reference 23305. This service ensures that, once a hardware failure is validated, a replacement unit is dispatched within four hours to minimize downtime in critical network environments.
Designed for organizations requiring fast restoration without onsite technician support, this RMA-only service focuses exclusively on expedited hardware replacement. It does not include software support, configuration assistance, or technical troubleshooting beyond the RMA process. The EW 4-Hour AHR RMA Service is ideal for environments with in-house IT resources that can manage installation while relying on Extreme Networks for swift hardware fulfillment.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Advanced Hardware Replacement (RMA Only) |
| Response Time | 4-Hour Replacement Dispatch |
| Support Coverage | Hardware replacement only |
| Onsite Support | Not included |
| Software Support | Not included |
| Technical Assistance Center (TAC) | Not included |
| Eligible Hardware Reference | 23305 |
| Installation Services | Customer-performed |
| Replacement Condition | Subject to failure validation |
| SKU | 97307-23305 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
