Description
The Extreme Networks EW 4-Hour AHR RMA Service for 23306 provides rapid hardware replacement coverage designed to minimize downtime for mission-critical environments. This service includes a four-hour response window with Advance Hardware Replacement (AHR), ensuring that a replacement unit is shipped promptly after issue validation.
This RMA-only support offering is ideal for organizations that already manage their own installation and configuration processes but require fast, reliable hardware replacement to maintain operational continuity. Coverage is limited strictly to replacement logistics and does not include onsite labor or technical configuration services.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97307-23306 |
| Service Type | Hardware replacement support (RMA-only) |
| Support Level | ExtremeWorks (EW) |
| Response Time | 4-hour response window |
| Replacement Method | Advance Hardware Replacement (AHR) |
| Coverage Scope | Replacement logistics after fault verification |
| Onsite Support | Not included; customer performs installation |
| Configuration Assistance | Not included |
| Eligible Equipment | Extreme Networks product ID 23306 |
| Service Classification | Manufacturer support service |
| Delivery Method | Physical replacement unit shipment |
| Contract Requirement | Valid Extreme Networks support entitlement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
