Description
The Extreme Networks Extended Warranty 4-Hour AHR RMA Service for 5720-24MXW provides accelerated hardware replacement coverage designed to minimize network downtime in mission-critical environments. This service delivers 4-hour Advanced Hardware Replacement (AHR) response, ensuring that a replacement unit is dispatched quickly after fault validation.
This RMA-only service focuses exclusively on hardware replacement and does not include on-site labor or installation assistance. It is ideal for organizations that maintain in-house technical staff and require fast access to replacement hardware to maintain service continuity for Extreme Networks 5720-24MXW switches.
| Specification | Details |
|---|---|
| Manufacturer | Extreme Networks |
| SKU | 97307-5720-24MXW |
| Service Type | Extended Warranty – Hardware Replacement Only |
| Coverage Level | Advanced Hardware Replacement (AHR) |
| Response Time | Replacement hardware dispatch within 4 hours after fault confirmation |
| Service Method | Return Merchandise Authorization (RMA) |
| On-Site Support | Not included; replacement hardware is shipped without technician dispatch |
| Included Support | Hardware replacement for eligible failures under warranty terms |
| Exclusions | Installation services, configuration support, and non-hardware issues |
| Intended Use | Designed for customers who manage replacement and installation internally |
| Compatibility | Extreme Networks 5720-24MXW switch |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
