Description
The Extreme Networks EW 4HR Advanced Hardware Replacement (AHR) RMA Service for the 5720-48MW provides rapid hardware recovery to help minimize network downtime. This service delivers a replacement unit within four hours of case validation, ensuring business continuity for mission-critical environments.
Designed exclusively for hardware replacement, this entitlement focuses on fast response and efficient logistics without bundled technical support or onsite services. It is ideal for organizations that require accelerated replacement timelines while managing support operations internally.
This service applies only to eligible Extreme Networks 5720-48MW hardware and must be paired with a covered device to remain valid.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97307-5720-48MW |
| Service Type | Extended Warranty – RMA Only |
| Replacement Method | Advanced Hardware Replacement |
| Response Time | 4-Hour Replacement after case approval |
| Coverage Scope | Hardware replacement only |
| Onsite Support | Not included; replacement shipment only |
| Technical Support | Not included with this service |
| Eligible Hardware | Extreme Networks 5720-48MW |
| Service Dependency | Requires an eligible covered device |
| Delivery Method | Expedited replacement shipment |
| Use Case | Minimizing downtime for critical network infrastructure |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
