Description
The Extreme Networks EW 4HR Advanced Hardware Replacement (AHR) RMA Only service for the 5720-48MW-TAA ensures rapid response and minimized downtime for mission-critical network environments. Designed for organizations that require accelerated hardware replacement, this service provides shipment of replacement hardware within four hours after remote issue diagnosis and RMA approval.
This RMA-only support level is ideal for IT teams that manage their own onsite installation but require expedited parts replacement to maintain operational continuity. With Enterprise Warranty (EW) coverage and TAA-compliant support for the 5720-48MW-TAA, businesses can maintain secure, high-performance switching infrastructure with confidence.
Extreme Networks’ 4-hour AHR service helps reduce risk, improve network uptime, and support demanding enterprise, government, and regulated environments.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer | Extreme Network Inc |
| Service Type | Enterprise Warranty (EW) |
| Support Level | 4-Hour Advanced Hardware Replacement (AHR) |
| Coverage Type | RMA Only – Hardware Replacement |
| Response Time | Replacement shipment within 4 hours after RMA approval |
| Installation Service | Customer self-installation of replacement hardware |
| Supported Model | 5720-48MW-TAA |
| TAA Compliance | Fully TAA Compliant |
| Service Objective | Minimize downtime with expedited parts replacement |
| SKU | 97307-5720-48MW-TAA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
