Description
The Extreme Networks EW 4HR Advanced Hardware Replacement (AHR) RMA Service for the 5720-48MXW ensures rapid hardware replacement and minimized downtime for mission-critical network environments. Designed for organizations that require accelerated response times, this service provides a 4-hour replacement window following RMA approval.
With Advanced Hardware Replacement, defective hardware is replaced quickly to maintain network continuity and operational performance. This service is ideal for enterprises, campuses, healthcare facilities, and data-driven environments where network uptime is essential.
EW 4HR AHR RMA Only service focuses specifically on expedited hardware replacement and does not include onsite technician dispatch unless separately specified. It delivers reliable, priority-level response backed by Extreme Networks support infrastructure.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer | Extreme Network Inc. |
| SKU | 97307-5720-48MXW |
| Service Type | EW Advanced Hardware Replacement (AHR) |
| Response Time | 4-Hour Hardware Replacement |
| Service Coverage | RMA Only (Remote hardware replacement service) |
| Supported Model | 5720-48MXW |
| Replacement Method | Advanced shipment of replacement hardware after RMA confirmation |
| Onsite Technician | Not included in this service |
| Service Category | Manufacturer Support Service |
| Intended Use | Minimizing downtime for mission-critical networking environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
