Description
The Extreme Networks EW 4HR Advanced Hardware Replacement (AHR) RMA Only service for the 5720-48MXW-TAA delivers rapid replacement response to minimize downtime in mission-critical network environments. Designed for organizations that require fast hardware turnaround, this service ensures a replacement unit is shipped within four hours of RMA approval, helping restore network performance quickly and efficiently.
This RMA-only service focuses strictly on expedited hardware replacement and does not include onsite engineering services. It is ideal for IT teams with in-house technical expertise who require fast access to replacement hardware while maintaining control of installation and configuration.
Built for environments where uptime is essential, this 4-hour AHR support offering helps protect your investment in Extreme Networks infrastructure while maintaining operational continuity.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer | Extreme Network Inc |
| Service Type | Extended Warranty (EW) |
| Support Level | 4-Hour Advanced Hardware Replacement (AHR) |
| Response Time | Replacement unit ships within 4 hours of RMA approval |
| Service Scope | RMA Only – Hardware replacement service |
| Onsite Support | Not included; installation handled by customer |
| Covered Equipment | 5720-48MXW-TAA |
| TAA Compliant | Yes – TAA Model Coverage |
| Service Availability | 24x7 RMA processing |
| SKU | 97307-5720-48MXW-TAA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
