Description
The Extreme Networks EW 4HR Advanced Hardware Replacement (AHR) RMA Service for 7520-48XT-6C provides rapid response hardware replacement to minimize network downtime and maintain business continuity. Designed for mission-critical environments, this service delivers replacement hardware within four hours of RMA approval, ensuring fast restoration of operations.
Under this ExtremeWorks (EW) support offering, defective hardware is replaced through an expedited RMA process. This service is ideal for organizations that require accelerated hardware replacement without full onsite engineering support. By reducing mean time to repair (MTTR), it helps safeguard network performance and operational uptime.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer | Extreme Network Inc. |
| Service Type | ExtremeWorks (EW) Advanced Hardware Replacement (AHR) |
| Support Level | 4-Hour Advanced Hardware Replacement |
| Response Time | Replacement hardware shipped for delivery within 4 hours of RMA approval (where available) |
| Coverage Type | RMA Only (No onsite engineer included) |
| Service Scope | Hardware replacement for defective, covered unit |
| Supported Model | 7520-48XT-6C |
| SKU | 97307-7520-48XT-6C |
| Service Category | Hardware Support Service |
| Contract Term | As specified at time of purchase |
| Eligibility | Active support contract required for covered device |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
