Extreme Networks EW 4HR Advanced Hardware Replacement RMA Service for 7520-48XT-6C-AC-R (97307-7520-48XT-6C-AC-R)

Extreme Networks, IncSKU: 97307-7520-48XT-6C-AC-R
Extreme Networks, Inc Authorized
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Description

The Extreme Networks EW 4HR Advanced Hardware Replacement (AHR) RMA Service for 7520-48XT-6C-AC-R provides rapid response hardware replacement designed to minimize network downtime and operational disruption. With a four-hour service level objective, this service ensures that in the event of eligible hardware failure, a replacement unit is dispatched promptly to restore business continuity.

This service is ideal for mission-critical environments where uptime is essential. Advanced Hardware Replacement streamlines the RMA process, enabling faster turnaround and reduced risk compared to standard return-and-repair models. Backed by Extreme Networks support infrastructure, organizations gain confidence that their switching infrastructure remains protected and responsive to unexpected hardware events.

Please note that this SKU covers RMA replacement service only and does not include software licenses, configuration services, or installation support unless otherwise specified in a separate agreement.

Specification Details
Brand Extreme Networks
Service Type ExtremeWorks (EW) Advanced Hardware Replacement
Service Level 4-Hour Advanced Hardware Replacement
Coverage Type RMA Hardware Replacement Only
Supported Model 7520-48XT-6C-AC-R
SKU 97307-7520-48XT-6C-AC-R
Response Objective Replacement shipment initiated within four hours of case confirmation (subject to location and service eligibility)
Replacement Method Advanced replacement unit shipped prior to defective unit return
Installation Services Hardware replacement only; on-site installation not included
Technical Support Access to Extreme Networks technical assistance during service term
Software Support Not included unless covered under separate software support agreement
Service Scope Covers eligible hardware failure under manufacturer service terms
Ideal For Enterprise, data center, and mission-critical network environments

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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  • Programming & Ongoing Support

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