Description
The Extreme Networks 4-Hour Advanced Hardware Replacement (AHR) RMA Service for 7720-32C-AC-F ensures rapid response and minimized downtime for mission-critical network environments. Designed for enterprises that require high availability, this service provides expedited hardware replacement within four hours of case confirmation, helping maintain operational continuity.
With Advanced Hardware Replacement, a replacement unit is shipped in advance of receiving the defective device, reducing disruption and accelerating recovery. This RMA-only service focuses on fast logistics execution and streamlined replacement processing for qualified hardware under support.
Ideal for data centers, campus cores, and performance-sensitive deployments, this service reinforces your infrastructure resilience with dependable turnaround times and enterprise-grade support.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer | Extreme Networks, Inc. |
| Service Type | Advanced Hardware Replacement (RMA Only) |
| Response Time | 4-Hour Replacement (after case confirmation) |
| Coverage Scope | Hardware replacement logistics only |
| Supported Device | 7720-32C-AC-F |
| SKU | 97307-7720-32C-AC-F |
| Service Delivery | Replacement unit shipped prior to return of defective unit |
| Intended Environment | Enterprise, Data Center, Campus Networks |
| Hardware Included | Replacement hardware only; no on-site labor included |
| Software Support | Software troubleshooting and upgrades are not included |
| Installation Support | Installation and configuration services are not included |
| Discontinued Status | Active service offering (subject to manufacturer lifecycle policies) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
