Extreme Networks EW 4HR AHR RMA Only Support for 7830-VIM-8DE (97307-7830-VIM-8DE)

Extreme Networks, IncSKU: 97307-7830-VIM-8DE
Extreme Networks, Inc Authorized
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Description

Extreme Networks EW 4HR Advanced Hardware Replacement RMA Only service for the 7830-VIM-8DE is designed to minimize network disruption and accelerate hardware recovery in mission-critical environments. This service provides rapid response and expedited replacement logistics to ensure your switching infrastructure remains resilient and operational.

With a 4-hour Advanced Hardware Replacement commitment, eligible failed components are processed through RMA channels and replacement units are dispatched quickly to reduce downtime exposure. This RMA Only support plan is ideal for enterprises that require fast hardware turnaround while managing on-site installation internally.

Backed by Extreme Networks enterprise-grade service infrastructure, this support option strengthens business continuity strategies and protects network investments across campus, core, and data center deployments.

Specification Details
Manufacturer Extreme Networks
Service Type EW Advanced Hardware Replacement
Service Level 4-Hour AHR
Support Scope RMA Only (Remote replacement dispatch, no onsite labor)
Covered Hardware 7830-VIM-8DE
SKU 97307-7830-VIM-8DE
Replacement Method Advanced shipment of replacement hardware upon RMA approval
Response Commitment 4-hour hardware replacement response window (where available)
Technical Assistance Access to Extreme Networks support resources for RMA processing
Deployment Responsibility Customer responsible for installation of replacement unit
Service Category Enterprise Hardware Support Service

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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