Description
Extreme Networks ExtremeWorks 4-Hour Advanced Hardware Replacement (AHR) RMA Service provides rapid replacement coverage for the Extreme Networks H35313 platform to minimize operational disruption and maintain network continuity. With this service, eligible hardware failures trigger an expedited replacement process designed to deliver replacement equipment within four hours, helping IT teams restore full functionality quickly.
This enterprise-grade support offering is built for organizations that rely on continuous network availability. By combining accelerated hardware replacement logistics with Extreme Networks support infrastructure, the service ensures faster recovery times and reduces the impact of unexpected hardware failures on business operations.
Ideal for mission-critical environments, the ExtremeWorks 4-Hour AHR RMA Service strengthens operational resilience by ensuring that replacement hardware is dispatched rapidly following diagnosis and RMA approval, allowing organizations to maintain uptime and service performance.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | ExtremeWorks Advanced Hardware Replacement (AHR) RMA Service |
| SKU | 97307-H35313 |
| Supported Hardware | Extreme Networks H35313 |
| Replacement SLA | 4-Hour Advanced Hardware Replacement |
| Service Coverage | Hardware replacement following verified hardware failure |
| RMA Processing | Initiated through Extreme Networks technical support |
| Delivery Method | Expedited replacement shipment from authorized service logistics |
| Service Availability | Subject to Extreme Networks service coverage zones |
| Intended Environment | Enterprise networks, data centers, and mission-critical infrastructure |
| Hardware Included | Service coverage only; physical hardware not included unless provided as a replacement under an approved RMA |
| Technical Assistance | Access to Extreme Networks support for hardware failure verification and RMA initiation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
