Description
The Extreme Networks ExtremeWorks 4-Hour Advanced Hardware Replacement (AHR) RMA Service provides rapid hardware replacement coverage designed to keep mission-critical network infrastructure operating with minimal disruption. Built for enterprises that rely on continuous connectivity, this service ensures that eligible hardware failures are addressed quickly with an expedited replacement process.
With a 4-hour advanced hardware replacement commitment, Extreme Networks prioritizes rapid response and logistics coordination to deliver replacement equipment as quickly as possible following confirmed hardware failure. This level of service helps organizations maintain uptime across core switching environments and high-performance network deployments.
Designed for the Extreme Networks X695-48Y-8C-AC-R platform, this service focuses specifically on hardware replacement through the RMA process, ensuring that defective units are replaced promptly while minimizing operational downtime. By combining enterprise-grade support processes with fast replacement logistics, organizations can protect network continuity and maintain reliable performance across critical infrastructure.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | ExtremeWorks Hardware Support Service |
| Service Level | 4-Hour Advanced Hardware Replacement (AHR) |
| Support Coverage | Rapid hardware replacement following confirmed device failure |
| Replacement Delivery | Targeted 4-hour replacement response where service is available |
| Service Method | Remote RMA processing with expedited replacement shipment |
| Supported Hardware | Extreme Networks X695-48Y-8C-AC-R |
| Parts Replacement | Advanced replacement hardware provided through RMA service |
| Technical Assistance | Access to Extreme Networks support resources for RMA coordination |
| Coverage Focus | Hardware replacement logistics and failure resolution |
| Service Category | Enterprise Network Infrastructure Support |
| Deployment Environment | Data centers, campus networks, and mission-critical enterprise environments |
| Service Delivery | Manufacturer-backed Extreme Networks support infrastructure |
| SKU | 97307-X695-48Y-8C-AC-R |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
