Extreme Networks 4-Hour Onsite RMA Service for 5420F-16W-32P-4XE-TAA (97308-5420F-16W-32P-4XE-TAA)

Extreme Networks, IncSKU: 97308-5420F-16W-32P-4XE-TAA
Extreme Networks, Inc Authorized
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Description

Ensure rapid hardware recovery and minimized network downtime with the Extreme Networks 4-Hour Onsite RMA Service for the 5420F-16W-32P-4XE-TAA switch. This extended warranty service provides expedited replacement support with a 4-hour onsite response window, helping mission-critical environments maintain continuous operations.

Designed for enterprise, government, and TAA-compliant deployments, this service focuses on hardware replacement under Remote Managed Assistance (RMA). In the event of a covered hardware failure, a replacement unit is delivered and supported onsite within four hours, reducing disruption to core network infrastructure.

Ideal for organizations that require fast restoration of network performance, this Extreme Networks support plan enhances reliability, operational continuity, and service-level confidence.

Specification Details
Manufacturer Extreme Networks
Service Type 4-Hour Onsite RMA-Only Service
Supported Model 5420F-16W-32P-4XE-TAA
Manufacturer Part Number 97308-5420F-16W-32P-4XE-TAA
Response Time 4 Hours (Onsite)
Support Scope Hardware Replacement Only
Service Delivery Onsite Dispatch After Remote Diagnosis
Compliance TAA Compliant
Coverage Type Extended Warranty Service
Service Category Network Infrastructure Support
Product Type Manufacturer Support Service (No Physical Hardware Included)

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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