Extreme Networks EW 4HR Onsite RMA Only for 5520-24X-ACDC-BASE 97308-5520-24X-ACDC-BASE

Extreme Networks, IncSKU: 97308-5520-24X-ACDC-BASE
Extreme Networks, Inc Authorized
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Description

The Extreme Networks EW 4HR Onsite RMA Only service for 5520-24X-ACDC-BASE provides rapid hardware replacement support designed to minimize downtime in mission-critical network environments. With a four-hour onsite response window, this service ensures that a certified technician delivers replacement hardware directly to your location, helping restore operations quickly and efficiently.

This RMA-only support plan focuses specifically on expedited hardware replacement for the Extreme Networks 5520-24X-ACDC-BASE switch. It is ideal for organizations that require fast recovery times and cannot afford extended outages in campus, enterprise, or data center deployments.

Backed by Extreme Networks service expertise, this 4-hour onsite RMA program delivers dependable turnaround performance and streamlined replacement logistics for maximum operational continuity.

Specification Details
Brand Extreme Networks
Manufacturer Part Number 97308-5520-24X-ACDC-BASE
Service Type 4-Hour Onsite RMA Only
Covered Hardware 5520-24X-ACDC-BASE
Response Time 4 Hours Onsite
Support Scope Hardware replacement only
Parts Included Advanced replacement hardware provided onsite
Technical Support Access to Extreme Networks technical assistance for RMA processing
Service Coverage Business hours or as defined in service agreement
Service Category Hardware Support Service
Physical Product Shipped No standalone physical product; service contract only
Services & Training Includes hardware replacement service; does not include training
Software Product Does not include software licenses or software upgrades
Discontinued Status Active service offering

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.

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  • Installation & Integration
  • Programming & Ongoing Support

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