Description
The Extreme Networks EW 4-Hour Onsite RMA Service is designed to provide fast and dependable hardware replacement for the 16706T platform. In the event of a hardware failure, a replacement unit is delivered directly to your site within four hours after the service request has been approved.
This RMA-only service focuses exclusively on rapid hardware replacement and does not include troubleshooting or technical assistance. It is well suited for organizations with in-house IT teams that require guaranteed replacement response times to maintain network uptime and business continuity.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97308-16706T |
| Service Type | Extended Warranty Service |
| Coverage Scope | Hardware replacement only through RMA |
| Response Time | Replacement hardware delivered onsite within four hours |
| Supported Hardware | Extreme Networks 16706T |
| Replacement Method | Onsite delivery of replacement hardware |
| Technical Assistance | Troubleshooting and configuration support are not included |
| Parts Coverage | Replacement hardware is provided when a failure is confirmed |
| Labor Coverage | Installation and on-site labor services are not included |
| Intended Use | Fast hardware replacement for mission-critical environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
