Description
The Extreme Networks EW 4-Hour Onsite RMA Service provides rapid hardware replacement support designed to minimize downtime for mission-critical network environments. This service ensures that, in the event of a verified hardware failure, a replacement unit is delivered and installed onsite within four hours.
With onsite response included, Extreme Networks technicians handle the replacement process directly, allowing IT teams to stay focused on operations rather than logistics. This RMA-only service is ideal for organizations that require fast, reliable recovery without additional support entitlements.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 97308-17201 |
| Service Type | Hardware replacement (RMA only) |
| Response Time | 4-hour onsite response |
| Service Coverage | Onsite hardware replacement |
| Support Level | Extended Warranty (EW) |
| Replacement Method | Technician-delivered and installed replacement unit |
| Eligibility | Valid Extreme Networks covered hardware |
| Contract Type | Service-only entitlement |
| Usage Scenario | Mission-critical network environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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