Description
The Extreme Networks EW 4-Hour Onsite RMA Service for 17206 provides rapid, expert hardware replacement support to help minimize downtime in critical network environments. With a four-hour onsite response window, this extended warranty service ensures that a qualified technician arrives promptly to diagnose the issue and replace eligible failed hardware.
This service is designed for organizations that require fast restoration of network operations beyond standard warranty coverage. It focuses exclusively on return material authorization (RMA) and onsite hardware replacement, offering peace of mind for mission-critical Extreme Networks deployments.
| Specification | Details |
|---|---|
| Manufacturer | Extreme Networks |
| Service Type | Extended Warranty with Onsite RMA Support |
| Response Time | Technician onsite within four (4) hours of service request, subject to regional availability |
| Service Coverage | Onsite diagnosis and replacement of eligible failed hardware components |
| Support Scope | Hardware replacement only; service is limited to RMA fulfillment |
| Applicable Product Reference | Extreme Networks platform identifier 17206 |
| Contract Type | Extended Warranty (EW) |
| Service Availability | Provided during applicable service coverage window as defined by Extreme Networks |
| Installation Services | This service does not include new hardware installation, configuration, or optimization |
| Software Support | Software updates, licenses, and software troubleshooting are not included |
| Preventive Maintenance | Preventive or scheduled maintenance activities are not part of this service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
