Description
The Extreme Networks EW 4-Hour Onsite RMA Service provides rapid, on-location hardware replacement support designed to minimize network downtime. Under this service, a replacement unit is dispatched and delivered onsite within four hours of fault confirmation, ensuring business-critical infrastructure is restored as quickly as possible.
This RMA-only service focuses exclusively on hardware replacement and does not include advance hardware replacement, configuration assistance, or technical troubleshooting. It is ideal for organizations that require fast onsite response while managing diagnostics and issue resolution through separate support channels.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97308-17350 |
| Service Type | Extended Warranty |
| Support Coverage | Onsite hardware replacement only |
| Response Time | 4-hour onsite response |
| Replacement Method | Return Merchandise Authorization (RMA) |
| Advance Hardware Replacement | Not included |
| Technical Support | Not included |
| Coverage Scope | Hardware replacement after failure verification |
| Intended Use | Minimizing downtime for supported Extreme Networks equipment |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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