Description
The Extreme Networks EW 4-Hour Onsite RMA Service provides rapid hardware replacement support designed to minimize downtime in critical network environments. Under this service, Extreme Networks dispatches a qualified technician with replacement hardware to the customer site within four hours of case qualification.
This service is strictly limited to Return Merchandise Authorization (RMA) support and focuses on fast onsite response for eligible Extreme Networks equipment. It is ideal for organizations that require quick restoration of failed hardware without full support contracts or advanced configuration services.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 97308-17705 |
| Service Type | Extended Warranty RMA Service |
| Response Time | Technician onsite within 4 hours after RMA approval |
| Support Coverage | Onsite hardware replacement only |
| Replacement Method | Technician-delivered replacement hardware |
| Included Services | Faulty unit replacement under approved RMA |
| Excluded Services | Software support, configuration assistance, monitoring, and training |
| Coverage Scope | Applies only to eligible Extreme Networks hardware tied to the service SKU |
| Usage Limitation | RMA-only service; no proactive or preventive maintenance included |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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