Description
The Extreme Networks EW 4-Hour Onsite RMA-Only Service provides rapid, on-site hardware replacement support for eligible Extreme Networks equipment associated with part number 17800. This service is designed for environments that require fast physical response without bundled technical support or software services.
With a four-hour onsite response commitment, Extreme Networks dispatches a qualified technician to deliver and replace failed hardware components after fault validation. This RMA-only offering focuses exclusively on hardware replacement logistics and onsite assistance, helping minimize downtime for mission-critical deployments.
This service does not include troubleshooting, configuration assistance, software updates, or proactive monitoring. Coverage applies only to approved RMA cases under the service agreement terms.
| Field | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Extended Warranty – RMA-Only |
| Response Time | 4-Hour Onsite Response |
| Onsite Support | Included for hardware replacement only |
| Parts Replacement | Included under approved RMA |
| Technical Support | Not included |
| Software Support | Not included |
| Proactive Monitoring | Not included |
| Coverage Scope | Hardware replacement after fault validation |
| Eligible Hardware | Extreme Networks product associated with part number 17800 |
| Service Category | Manufacturer Support Service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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