Extreme Networks EW 4-Hour Onsite RMA Service for Covered Hardware (97308-23309)

Extreme Networks, IncSKU: 97308-23309
Extreme Networks, Inc Authorized
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Description

The Extreme Networks EW 4-Hour Onsite RMA Service provides rapid hardware replacement with on-site delivery within four hours of case qualification. This service is designed for mission-critical environments where minimizing downtime is essential and immediate hardware restoration is required.

Under this RMA-only service, Extreme Networks dispatches replacement hardware directly to the customer site after failure confirmation. No technical support, configuration assistance, or proactive services are included. This offering is ideal for organizations with in-house networking expertise that require fast, dependable hardware replacement coverage.

Specification Details
Brand Extreme Networks
Service Type Extended Warranty – RMA Only
Response Time 4-Hour Onsite Replacement
Coverage Scope Hardware replacement only after failure verification
Delivery Method Onsite dispatch to customer location
Technical Support Not included
Advanced Hardware Replacement Included
Configuration & Installation Customer-managed
Coverage Eligibility Valid only for eligible Extreme Networks hardware
Service Level Mission-critical hardware availability
SKU 97308-23309

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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  • Programming & Ongoing Support

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