Description
The Extreme Networks Extended Warranty 4-Hour Onsite RMA Service provides rapid, on-location hardware replacement support for eligible Extreme Networks equipment associated with service identifier 23310. This service is designed to minimize downtime by ensuring a technician arrives onsite within four hours of service eligibility to replace failed hardware components.
This offering includes onsite response and replacement only. It does not include advance hardware replacement, software updates, configuration services, or technical support beyond the RMA process. Ideal for environments where fast physical response is critical to maintaining network availability.
| Field | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 97308-23310 |
| Service Type | Extended Warranty |
| Support Coverage | Hardware replacement via RMA only |
| Onsite Response Time | 4 hours (where service is available) |
| Replacement Method | Onsite hardware replacement |
| Advance Hardware Replacement | Not included |
| Technical Support | Not included |
| Software Support | Not included |
| Service Scope | RMA services only |
| Coverage Level | Onsite response |
| Eligible Equipment | Extreme Networks products associated with service ID 23310 |
| Contract Type | Service entitlement |
| Deployment Requirement | Installed base must be eligible and registered |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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