Description
The Extreme Networks 4HR Onsite RMA Service for 4120-48MW provides mission-critical hardware support with rapid response coverage. Designed for organizations that require minimal downtime, this 4-year service agreement delivers four-hour onsite replacement support, ensuring fast restoration of network operations.
This RMA-only service focuses on expedited hardware replacement for the Extreme Networks 4120-48MW switch, giving IT teams peace of mind with predictable, enterprise-grade support. TAA-compliant, it is suitable for government and regulated environments requiring Trade Agreements Act adherence.
Ideal for high-availability network deployments, this service enhances operational continuity and reduces risk associated with hardware failure.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 97308-4120-48MW-4Y-TAA |
| Service Type | 4-Hour Onsite RMA (Replacement Service Only) |
| Supported Device | Extreme Networks 4120-48MW Switch |
| Coverage Term | 4 Years |
| Response Time | 4 Hours Onsite |
| Service Scope | Hardware Replacement (RMA Only) |
| Compliance | TAA Compliant |
| Support Level | Enterprise Hardware Support |
| Product Type | Manufacturer Extended Service Agreement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
