Extreme Networks EW 4HR Onsite RMA Only 5520-24X-BASE (97308-5520-24X-BASE)

Extreme Networks, IncSKU: 97308-5520-24X-BASE
Extreme Networks, Inc Authorized
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Description

The Extreme Networks EW 4HR Onsite RMA Only service for 5520-24X-BASE delivers rapid hardware replacement and on-site support to minimize downtime and protect critical network operations. Designed for organizations that require fast response and business continuity, this service provides a four-hour onsite response for eligible hardware failures.

With 4-hour onsite RMA support, certified technicians are dispatched to your location to replace failed hardware components, ensuring your Extreme Networks 5520-24X-BASE switch is restored quickly and efficiently. This service is ideal for mission-critical environments where network availability is essential.

Backed by Extreme Networks’ enterprise-grade support infrastructure, this RMA-only service focuses specifically on hardware replacement logistics and onsite intervention, helping IT teams maintain operational stability and reduce disruption risks.

Specification Details
Manufacturer Extreme Networks
Service Type Extended Warranty / Hardware Replacement Service
Service Level 4-Hour Onsite Response
Coverage Type RMA Only (Hardware Replacement)
Supported Model 5520-24X-BASE
Response Time Technician onsite within 4 hours (where available)
Parts Replacement Advanced hardware replacement included
Technical Support Hardware-related support associated with RMA
Service Scope Onsite diagnosis and hardware swap for covered failure
Service Eligibility Requires active support contract and eligible hardware
SKU 97308-5520-24X-BASE

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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