Description
Extreme Networks EW 4HR Onsite RMA Only for 5520-24X-BASE-TAA provides rapid hardware replacement and onsite support designed to minimize network downtime. This service delivers a four-hour onsite response for eligible hardware failures, ensuring that your Extreme Networks 5520-24X-BASE-TAA switch is restored to full operational status as quickly as possible.
With RMA-only coverage, this service focuses on expedited parts replacement and field engineer dispatch when required. It is ideal for organizations that require fast remediation and reliable infrastructure continuity without extended service bundles.
Backed by Extreme Networks expertise, the 4-hour onsite RMA service supports mission-critical environments where uptime, performance, and operational continuity are essential.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer | Extreme Network Inc |
| Service Type | 4-Hour Onsite RMA Only |
| Response Time | 4 Hours (Onsite) |
| Coverage Type | Hardware Replacement (RMA Only) |
| Supported Model | 5520-24X-BASE-TAA |
| TAA Compliant | Yes – TAA Designated Model Coverage |
| Service Category | Manufacturer Support Service |
| Parts Replacement | Advanced Hardware Replacement Included |
| Onsite Engineer | Included for Covered Hardware Failures |
| Service Availability | Subject to Extreme Networks Service Terms |
| SKU | 97308-5520-24X-BASE-TAA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
