Description
The Extreme Networks EW 4-Hour Onsite RMA Service provides rapid, mission-critical hardware replacement support for the 5520-24X-TAA switch. This service is designed for environments that require minimal downtime, ensuring a qualified technician arrives onsite within four hours of a confirmed hardware failure.
This entitlement covers replacement hardware delivery and onsite installation support, helping organizations maintain network availability and operational continuity. The service is RMA-only and focuses exclusively on hardware replacement, without including software support or configuration services.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Extended Warranty / Enhanced Replacement Service |
| Coverage Level | 4-Hour Onsite Hardware Replacement |
| Response Time | Technician dispatched to arrive within four (4) hours of case confirmation |
| Service Method | Onsite replacement support |
| Replacement Type | Return Merchandise Authorization (RMA) only |
| Supported Hardware | Extreme Networks 5520-24X-TAA |
| Software Support | Software assistance and licensing are not included |
| Configuration Services | Installation configuration and network tuning are not included |
| Compliance | TAA-compliant service coverage |
| Intended Use | Enterprise and regulated environments requiring rapid onsite hardware replacement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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