Description
Extreme Networks 4-Hour Onsite RMA Support for the 5520-48SE-TAA delivers rapid hardware replacement and onsite service to minimize downtime in mission-critical environments. Designed for organizations requiring high availability, this service ensures that failed hardware components are replaced quickly through an expedited Return Material Authorization (RMA) process.
With 4-hour onsite response, certified service personnel are dispatched to your location to install replacement hardware, helping restore operations with minimal disruption. This support offering is ideal for enterprise networks, government facilities, healthcare institutions, and other environments where network uptime is essential.
The TAA-compliant designation ensures alignment with federal procurement requirements, making it suitable for public sector deployments and regulated industries.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | 4-Hour Onsite RMA Support |
| Supported Hardware | 5520-48SE-TAA Switch |
| SKU | 97308-5520-48SE-TAA |
| Response Time | 4 Hours (Onsite) |
| Service Coverage | Hardware Replacement (RMA Only) |
| Technician Dispatch | Onsite Certified Technician Included |
| Replacement Parts | Advanced Hardware Replacement |
| Compliance | TAA Compliant |
| Deployment Environment | Enterprise, Government, Healthcare, Education |
| Service Category | Network Infrastructure Support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
