Description
The Extreme Networks Extended Warranty 4-Hour Onsite RMA service for the 5720-24MXW-TAA provides rapid, mission-critical hardware replacement support to minimize network downtime. This service delivers a qualified replacement unit to your site within four hours of failure diagnosis, ensuring fast restoration of operations in demanding enterprise and government-compliant environments.
Designed specifically for the Extreme Networks 5720-24MXW-TAA switch, this Extended Warranty service includes onsite delivery of replacement hardware and streamlined RMA handling. It is ideal for organizations that require guaranteed response times, predictable support coverage, and compliance with TAA procurement requirements.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97308-5720-24MXW-TAA |
| Service Type | Extended Warranty with hardware replacement support |
| Support Coverage Level | 4-Hour response with onsite replacement delivery |
| RMA Handling | Replacement hardware is dispatched directly to the customer site |
| Onsite Support | Included for delivery of replacement unit within the response window |
| Covered Product | Extreme Networks 5720-24MXW-TAA switch |
| Compliance | Designed for environments requiring TAA-compliant products |
| Downtime Impact | Reduces service disruption through rapid replacement logistics |
| Intended Use | Enterprise and regulated network infrastructure support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
