Extreme Networks EW 4-Hour Onsite RMA Service for 5720-48MW-TAA (97308-5720-48MW-TAA)

Extreme Networks, IncSKU: 97308-5720-48MW-TAA
Extreme Networks, Inc Authorized
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Description

The Extreme Networks EW 4-Hour Onsite RMA Service provides rapid hardware replacement support for the 5720-48MW-TAA switch. Designed for organizations that require minimal downtime, this service ensures a replacement unit is delivered onsite within four hours of RMA approval, subject to coverage terms and location eligibility.

This RMA-only support offering is ideal for mission-critical environments where hardware failure response time directly impacts business operations. Backed by Extreme Networks service infrastructure, it helps maintain network continuity and operational resilience while supporting TAA-compliant deployments.

Please note: This service includes hardware replacement only and does not include onsite technical labor unless otherwise specified in your agreement.

Specification Details
Manufacturer Extreme Networks
Service Type EW 4-Hour Onsite RMA Only
Supported Model 5720-48MW-TAA
SKU 97308-5720-48MW-TAA
Response Time 4-Hour Onsite Hardware Replacement (after RMA approval)
Coverage Type Hardware Replacement Only
Onsite Technician Not included (hardware delivery only)
Compliance TAA Compliant
Service Eligibility Subject to Extreme Networks service availability and location coverage
Service Activation Requires active contract and RMA validation

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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