Description
The Extreme Networks EW 4HR Onsite RMA Only Service for 7520-48XT-6C (97308-7520-48XT-6C) delivers rapid hardware replacement support designed to minimize downtime in mission-critical network environments. This service provides a four-hour onsite response for approved Return Material Authorization (RMA) cases, ensuring that faulty hardware is replaced quickly and efficiently.
Ideal for enterprise and campus network deployments utilizing the 7520-48XT-6C platform, this support option focuses strictly on expedited hardware replacement. Once an RMA is authorized by Extreme Networks, a replacement unit is delivered onsite within four hours, helping restore network operations with minimal disruption.
This service is suited for organizations that require fast recovery times and dependable hardware continuity without additional managed services components.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | EW 4-Hour Onsite RMA Only |
| SKU | 97308-7520-48XT-6C |
| Covered Model | 7520-48XT-6C |
| Response Time | 4-Hour Onsite Hardware Replacement |
| Support Scope | Hardware RMA Replacement Only |
| Onsite Service | Included for approved RMA cases |
| Technical Assistance | Provided for RMA processing and coordination |
| Replacement Parts | Advanced hardware replacement unit |
| Coverage Hours | As defined under Extreme Networks EW service terms |
| Service Category | Manufacturer Support Service |
| Applicable Environment | Enterprise and Campus Network Deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
