Description
The Extreme Networks EW 4HR Onsite RMA Service provides rapid hardware replacement support for the 7520-48XT-6C-AC-R switch. Designed for mission critical environments, this service ensures a four hour onsite response for approved RMA cases, minimizing operational downtime and restoring network performance quickly.
With onsite parts replacement and professional coordination, organizations benefit from predictable service delivery and faster issue resolution. This RMA only service is ideal for enterprises that require expedited hardware replacement without bundled software support or monitoring services.
Backed by Extreme Networks support infrastructure, this coverage helps IT teams maintain network continuity, reduce risk, and meet strict uptime requirements.
| Specification | Details |
|---|---|
| Manufacturer | Extreme Networks |
| Service Type | EW 4HR Onsite RMA Only |
| Supported Hardware | Extreme Networks 7520-48XT-6C-AC-R |
| Response Time | 4 Hour Onsite Response |
| Service Coverage | Hardware Replacement via Approved RMA |
| Onsite Support | Technician dispatch for part replacement |
| Parts Replacement | Included under approved RMA case |
| Technical Assistance | Remote support for RMA validation and coordination |
| Software Support | Not included under this service |
| Monitoring Services | Not included under this service |
| Service Availability | Available in eligible service locations |
| Service Category | Hardware Support and Replacement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
