Description
The Extreme Networks EW 4HR Onsite RMA Service for 7520-48Y-8C provides rapid hardware replacement with four-hour onsite response to help minimize downtime in mission-critical network environments. Designed for organizations that require high availability and fast resolution, this service ensures that failed hardware is replaced quickly by qualified service personnel.
With 4-hour onsite RMA support, Extreme Networks delivers expedited parts logistics and field engineer dispatch to your location, helping restore network operations with minimal disruption. This service is ideal for enterprise, data center, campus, and high-performance network deployments where uptime is essential.
Please note: This service covers hardware replacement (RMA only) and does not include configuration, installation beyond hardware swap, or managed services.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | EW (ExtremeWorks) Support |
| Service Level | 4-Hour Onsite Response |
| Coverage Type | RMA Only (Hardware Replacement) |
| Response Time | Technician onsite within 4 hours (where available) |
| Parts Replacement | Expedited replacement parts included |
| Labor Included | Onsite hardware replacement by qualified personnel |
| Remote Technical Support | Available through Extreme Networks support channels |
| Service Availability | Subject to regional coverage availability |
| Supported Device | Extreme Networks 7520-48Y-8C |
| SKU | 97308-7520-48Y-8C |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
