Description
The Extreme Networks 4-Hour Onsite RMA Service for 7720-32C delivers rapid hardware replacement and onsite support to minimize network downtime and maintain business continuity. Designed for mission-critical environments, this enhanced warranty service ensures that in the event of hardware failure, a certified technician will arrive onsite within four hours to replace the defective unit.
This service applies specifically to the Extreme Networks 7720-32C platform and provides priority response, advanced parts logistics, and expert onsite remediation. With 4-hour response coverage, organizations can maintain operational uptime and reduce the risk of extended service interruptions.
Ideal for enterprise, data center, and high-availability deployments, this Extreme Networks support plan enhances resilience and accelerates recovery when it matters most.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Extended Warranty – Onsite RMA Replacement |
| Response Time | 4-Hour Onsite Response |
| Coverage Scope | Hardware replacement (RMA only) |
| Supported Model | 7720-32C |
| Service Delivery | Onsite technician with replacement hardware |
| Support Level | Priority hardware escalation |
| Coverage Duration | As defined by purchased service term |
| Intended Use | Enterprise, Data Center, Mission-Critical Networks |
| Manufacturer SKU | 97308-7720-32C |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
