Description
The Extreme Networks EW 4-Hour Onsite RMA Service provides rapid hardware replacement support for the 7830-VIM-24CE module. Designed for mission-critical environments, this service ensures that in the event of a verified hardware failure, an Extreme Networks–authorized technician is dispatched to the customer site within four hours to replace the defective unit.
This entitlement focuses exclusively on onsite return material authorization (RMA) response, helping minimize downtime while maintaining predictable support coverage. It is ideal for organizations that require fast, hands-on hardware replacement without additional software or technical support services.
| Field | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 97308-7830-VIM-24CE |
| Service Type | Extended Warranty (EW) |
| Support Coverage | Hardware replacement only via RMA |
| Response Time | Technician onsite within four (4) hours of case qualification |
| Service Location | Customer site |
| Coverage Scope | Replacement of failed 7830-VIM-24CE hardware |
| Included Support | Onsite hardware replacement performed by authorized personnel |
| Excluded Items | Software support, configuration assistance, and proactive monitoring |
| Compatibility | Extreme Networks 7830-VIM-24CE |
| Contract Type | Service entitlement only (no hardware included) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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