Description
Extreme Networks ExtremeWorks 4-Hour Onsite Hardware Replacement service provides rapid response and expert onsite support to restore network operations with minimal disruption. Designed for enterprise environments that demand high availability, this service ensures that if a supported hardware component fails, a replacement unit and qualified technician are dispatched to your location within four hours.
With priority logistics and coordinated technical response, organizations can significantly reduce downtime and maintain network performance across mission-critical environments. ExtremeWorks services integrate with Extreme Networks support infrastructure to deliver reliable hardware replacement, streamlined case management, and efficient restoration of service.
This service option is ideal for enterprises, data centers, campus networks, and distributed organizations that require fast onsite remediation to keep infrastructure operational and resilient.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Name | ExtremeWorks 4-Hour Onsite Hardware Replacement |
| SKU | 97308-H34086 |
| Supported Hardware Model | H34086 |
| Service Type | Onsite Hardware Replacement (RMA) |
| Response Time | Technician and replacement hardware dispatched within four hours after issue diagnosis |
| Service Coverage | Hardware replacement for supported Extreme Networks equipment |
| Onsite Support | Certified technician dispatched to customer site |
| Replacement Method | Advanced hardware replacement coordinated through Extreme Networks logistics |
| Support Access | Access to Extreme Networks technical assistance for troubleshooting and case management |
| Ideal Use Case | Enterprise networks, data centers, and mission-critical infrastructure requiring rapid restoration |
| Service Delivery | Onsite service following remote diagnostics and RMA authorization |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
