Description
The Extreme Networks EW 4HR Onsite RMA Only service for H34755 (SKU: 97308-H34755) delivers rapid hardware replacement support with four-hour onsite response. Designed for mission-critical network environments, this service minimizes downtime by dispatching a certified field engineer directly to your location with replacement hardware when required.
This RMA-only entitlement focuses specifically on expedited hardware replacement and onsite support. It is ideal for organizations that require fast restoration of network operations while maintaining operational continuity and service reliability.
Extreme Networks ensures enterprise-grade service performance, helping IT teams maintain uptime, protect infrastructure investments, and reduce business disruption.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | EW 4-Hour Onsite RMA Only |
| SKU | 97308-H34755 |
| Covered Model | H34755 |
| Response Time | 4-Hour Onsite Response |
| Support Scope | Hardware Replacement (RMA) Only |
| Onsite Engineer | Included |
| Parts Replacement | Advanced Replacement Provided |
| Technical Assistance Center (TAC) | Not Included Under RMA-Only Entitlement |
| Service Availability | 24x7 Support Window for RMA Dispatch |
| Contract Term | As Defined by Service Agreement |
| Service Delivery | Onsite Field Replacement Service |
| Coverage | Manufacturer-Supported Hardware Only |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
