Description
The Extreme Networks EW 4HR Onsite RMA Only Service provides rapid hardware replacement support for the H35436 platform. Designed for mission-critical network environments, this service delivers a four-hour onsite response for hardware replacement following remote issue validation and RMA approval.
With this coverage, eligible failed hardware components are replaced onsite within four hours, minimizing downtime and ensuring business continuity. This service is ideal for organizations that require fast turnaround and dependable support for core network infrastructure.
EW 4HR Onsite RMA Only focuses specifically on hardware replacement services and does not include additional software updates, configuration services, or proactive monitoring.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 97308-H35436 |
| Service Type | EW 4HR Onsite RMA Only |
| Covered Model | H35436 |
| Response Time | 4-Hour Onsite Hardware Replacement (after remote diagnosis and RMA approval) |
| Support Coverage | Hardware replacement for eligible failed components |
| Onsite Support | Included – technician dispatch for approved RMA cases |
| Remote Technical Assistance | Included for issue validation and RMA authorization |
| Software Updates | Not included under RMA Only service |
| Configuration Services | Not included |
| Proactive Monitoring | Not included |
| Service Activation | Requires active contract registration with Extreme Networks |
| Intended Use | Enterprise and mission-critical network environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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