Extreme Networks EW 4HR Onsite RMA Support Service for H35439 (97308-H35439)

Extreme Networks, IncSKU: 97308-H35439
Extreme Networks, Inc Authorized
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Need this as part of a larger AV project? AVENDOR can help with sourcing, installation, support, and monthly payment options

Description

Extreme Networks EW 4HR Onsite RMA Support for H35439 delivers rapid hardware replacement and onsite technical assistance to maintain network uptime and operational continuity. Designed for enterprise environments that require minimal disruption, this service provides a four-hour onsite response for qualified hardware failures and streamlined Return Material Authorization (RMA) processing.

With this service level, organizations benefit from fast dispatch of certified technicians and efficient replacement logistics, ensuring that faulty hardware associated with H35439 is addressed quickly and professionally. The EW 4HR Onsite RMA Only service focuses specifically on replacement and onsite remediation, helping IT teams restore network functionality with minimal operational impact.

Ideal for mission-critical deployments, this Extreme Networks support service helps reduce downtime risks while maintaining consistent network performance across demanding enterprise infrastructures.

Specification Details
Manufacturer Extreme Networks
Service Type EW (ExtremeWorks) Hardware Support Service
Service Level 4-Hour Onsite Response
Support Coverage Hardware replacement service with onsite technician dispatch
RMA Service Return Material Authorization processing for defective hardware
Replacement Delivery Expedited replacement coordinated with onsite support response
Technician Dispatch Certified technician dispatched within four hours for eligible incidents
Supported Hardware Extreme Networks hardware associated with model H35439
Service Scope Fault diagnosis confirmation and hardware replacement only
Coverage Type Onsite service response for hardware failure events
Service Availability Four-hour response during contracted support window
Intended Environment Enterprise and mission-critical network deployments
Brand Extreme Networks
SKU 97308-H35439

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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275+
Projects Delivered
<2h
Avg Response Time
99.9%
System Uptime
10+
Years in AV
Complete AV Solutions

Building a Complete AV System?

This product is rarely deployed alone. It's typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments — from single rooms to enterprise-wide deployments.

System Design & Engineering
Installation & Integration
Programming & Ongoing Support

Trusted by enterprises, universities, and government organizations across the U.S.

Our Process

From Scope to Sign-Off

A structured delivery process designed to reduce risk and keep projects moving.

01

Plan

Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.

  • Discovery calls & stakeholder interviews
  • On-site survey & infrastructure review
  • Requirements & use-case documentation
  • Project scope, timeline & milestone alignment
02

Engineer

System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.

  • AV system design & signal flow diagrams
  • Equipment selection & BOM development
  • Rack layout & control system design
  • As-built documentation package
03

Deploy

Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.

  • Authorized procurement & logistics coordination
  • Physical installation & cable management
  • Control system programming & configuration
  • Commissioning, testing & end-user training
04

Support

Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.

  • 24/7 remote system monitoring
  • Preventive & reactive maintenance
  • Technology lifecycle & refresh planning
  • Long-term service level agreements

A decade of delivery — trusted by 275+ clients across industries