Description
Extreme Networks EW 4HR Onsite Hardware Replacement Service provides rapid response and enterprise-grade support designed to minimize network downtime for mission-critical environments. With a guaranteed four-hour onsite response window, certified service professionals are dispatched to your location to diagnose and replace defective hardware components associated with the Extreme Networks X695-48Y-8C-AC-R switch.
This service ensures operational continuity for organizations that depend on high-performance switching infrastructure in data centers, campus networks, and high-density enterprise environments. By combining expedited hardware replacement with onsite technical assistance, the EW 4HR Onsite RMA program helps IT teams restore network functionality quickly and maintain optimal performance across critical systems.
Extreme Networks support services are built to deliver reliable infrastructure lifecycle management, faster incident resolution, and improved network resilience. This offering is ideal for enterprises that require fast response times and expert onsite support to keep core networking equipment operating at peak availability.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Extended Warranty (EW) Hardware Replacement Support |
| Service Response Time | 4-Hour Onsite Response |
| Support Coverage | Rapid onsite technician dispatch with hardware replacement for eligible failures |
| Replacement Method | Return Material Authorization (RMA) with onsite technician installation |
| Supported Hardware | Extreme Networks X695-48Y-8C-AC-R Switch |
| Service Objective | Minimize network downtime with accelerated onsite hardware replacement |
| Technical Assistance | Provided by Extreme Networks certified service professionals |
| Deployment Environment | Enterprise campus networks, data centers, and high-availability infrastructure |
| Service Delivery | Onsite hardware replacement following confirmed hardware failure |
| Manufacturer | Extreme Networks |
| SKU | 97308-X695-48Y-8C-AC-R |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
