Description
The Extreme Networks Extended Warranty 4-Hour Onsite RMA Service provides rapid hardware replacement support for the Extreme Networks 5120-44X-4Y-2C-TAA switch. In the event of a covered hardware failure, Extreme Networks dispatches a replacement unit with a 4-hour onsite response time, helping minimize downtime and maintain operational continuity.
This service focuses exclusively on Return Merchandise Authorization (RMA) fulfillment and onsite response. It does not include software updates, configuration assistance, or proactive monitoring. Designed for mission-critical environments, this extended warranty option ensures fast remediation through direct onsite hardware replacement by Extreme Networks.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Extended Warranty |
| Support Coverage | Hardware replacement via RMA only |
| Response Time | 4-Hour Onsite |
| Service Delivery | Onsite technician dispatch |
| Supported Product | Extreme Networks 5120-44X-4Y-2C-TAA |
| Coverage Scope | Hardware failure replacement |
| Software Support | Not included |
| Configuration Assistance | Not included |
| Proactive Monitoring | Not included |
| Compliance | TAA Compliant |
| Contract Type | Service entitlement only |
| Physical Item Shipped | Replacement hardware only (RMA) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
