Description
The Extreme Networks MonitorPlus EW 4-Hour Advanced Hardware Replacement (AHR) Service provides enhanced monitoring and rapid hardware replacement support for the AP4020-WW-5PK wireless access point bundle. This service delivers proactive device monitoring combined with a four-hour replacement response window, helping minimize downtime and maintain network performance in critical environments.
Designed for organizations that require faster recovery and expert oversight, MonitorPlus includes advanced diagnostics, alerting, and prioritized escalation through Extreme Networks support. Replacement hardware is dispatched within four hours after fault confirmation, ensuring business continuity and operational confidence.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97407-AP4020-WW-5PK |
| Service Type | Enhanced Warranty & Monitoring Service |
| Support Level | MonitorPlus |
| Hardware Coverage | AP4020-WW-5PK |
| Replacement Type | Advanced Hardware Replacement (AHR) |
| Replacement Response Time | Four (4) hours after fault validation |
| Monitoring | Proactive device monitoring and alerting |
| Technical Support | 24x7 access to Extreme Networks support |
| Service Eligibility | Requires covered AP4020-WW-5PK hardware |
| Deployment | Service entitlement only; no physical hardware included |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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