Description
Extreme Networks EW MonitorPLS 4HR Onsite Support for the 8730-32D-AC-F delivers enterprise-grade monitoring with rapid on-site response to maintain network availability and operational continuity. Designed for mission-critical campus and data center deployments, this service combines proactive system visibility with a guaranteed four-hour onsite hardware support commitment.
With MonitorPLS, organizations gain enhanced operational insight and prioritized issue handling to minimize downtime and reduce risk. In the event of a hardware failure, certified technicians are dispatched onsite within four hours, ensuring fast restoration of services and protecting business-critical applications.
This service is ideal for enterprises that require proactive monitoring, accelerated response times, and dependable field engineering support to meet stringent SLA and uptime requirements.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Level | EW MonitorPLS |
| Supported Hardware | Extreme Networks 8730-32D-AC-F |
| Support Type | Proactive Monitoring Plus Hardware Support |
| Onsite Response Time | 4-Hour Onsite Technician Dispatch |
| Technical Assistance | 24x7 Remote Technical Support Access |
| Parts Replacement | Included with Onsite Delivery |
| Coverage Hours | 24 Hours per Day, 7 Days per Week |
| Service Delivery Method | Remote Diagnostics with Onsite Field Engineer Dispatch |
| Contract Term | 1 Year (multi-year options may be available) |
| Service Category | Enterprise Hardware Support and Monitoring Service |
| Installation Services Included | Hardware replacement only; configuration services not included |
| Software Support | Firmware and OS support aligned with active entitlement |
| Eligible Deployment | Campus Core, Aggregation, and Data Center Environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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