Extreme Networks EW MonitorPLS NBD AHR Service for 7830-VIM-16CE (97404-7830-VIM-16CE)

Extreme Networks, IncSKU: 97404-7830-VIM-16CE
Extreme Networks, Inc Authorized
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Description

The Extreme Networks EW MonitorPLS NBD AHR Service for 7830-VIM-16CE provides proactive monitoring combined with next business day advanced hardware replacement to help maintain system reliability and minimize operational risk.

This service includes continuous platform monitoring through Extreme Networks MonitorPLS, enabling early detection of potential hardware issues. In the event of a qualified failure, replacement hardware is shipped in advance with next business day delivery, allowing organizations to restore normal operations quickly without waiting for defective parts to be returned.

Designed for enterprise and data center environments, this support offering helps reduce downtime, improves service continuity, and ensures faster recovery through predictive insights and efficient replacement logistics.

Specification Details
Brand Extreme Networks
SKU 97404-7830-VIM-16CE
Service Category Monitoring and Hardware Replacement Support
Support Program EW MonitorPLS
Monitoring Included Continuous proactive system monitoring
Replacement Type Advanced hardware replacement
Replacement Delivery Next business day shipment
Onsite Support Not included
Coverage Scope Hardware components only
Target Hardware Extreme Networks 7830-VIM-16CE
Intended Environment Enterprise and data center deployments
Physical Item Shipped Replacement hardware only when a failure is confirmed
Contract Type Service entitlement
Discontinued Not discontinued

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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  • Programming & Ongoing Support

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