Description
The Extreme Networks EW MonitorPLS NBD AHR Service for 7830-VIM-16CE provides proactive monitoring combined with next business day advanced hardware replacement to help maintain system reliability and minimize operational risk.
This service includes continuous platform monitoring through Extreme Networks MonitorPLS, enabling early detection of potential hardware issues. In the event of a qualified failure, replacement hardware is shipped in advance with next business day delivery, allowing organizations to restore normal operations quickly without waiting for defective parts to be returned.
Designed for enterprise and data center environments, this support offering helps reduce downtime, improves service continuity, and ensures faster recovery through predictive insights and efficient replacement logistics.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97404-7830-VIM-16CE |
| Service Category | Monitoring and Hardware Replacement Support |
| Support Program | EW MonitorPLS |
| Monitoring Included | Continuous proactive system monitoring |
| Replacement Type | Advanced hardware replacement |
| Replacement Delivery | Next business day shipment |
| Onsite Support | Not included |
| Coverage Scope | Hardware components only |
| Target Hardware | Extreme Networks 7830-VIM-16CE |
| Intended Environment | Enterprise and data center deployments |
| Physical Item Shipped | Replacement hardware only when a failure is confirmed |
| Contract Type | Service entitlement |
| Discontinued | Not discontinued |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
