Description
Extreme Networks EW MonitorPlus provides proactive monitoring and accelerated hardware replacement support for the 8730-32D platform. This service level includes continuous device health monitoring combined with Next Business Day Advanced Hardware Replacement (AHR) to help reduce downtime and maintain operational stability.
Designed for environments that require early issue detection and dependable replacement logistics, EW MonitorPlus enables IT teams to respond quickly to hardware events while leveraging Extreme Networks’ monitoring infrastructure. This offering focuses on replacement coverage and monitoring only and does not include on-site labor or advanced configuration services.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Program | EW MonitorPlus |
| Support Level | Proactive monitoring with replacement support |
| Replacement Method | Advanced Hardware Replacement (AHR) |
| Replacement Timeframe | Next Business Day |
| Onsite Support | Not included; replacement hardware shipment only |
| Coverage Type | Hardware replacement and monitoring service |
| Supported Device | Extreme Networks 8730-32D |
| Manufacturer Part Number | 97404-8730-32D |
| Service Category | Manufacturer support service |
| Contract Type | Support entitlement |
| Physical Shipment | Replacement unit shipped when eligible |
| Intended Use | Enterprise and data center networking environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
