Description
The 97004-7830-32CE-8DE-AC-F from Extreme Networks delivers Next Business Day (NBD) Advanced Hardware Replacement (AHR) support for the 7830-32CE-8DE-AC-F switch. This service is designed to minimize downtime and maintain operational continuity by providing expedited hardware replacement in the event of a covered failure.
With Advanced Hardware Replacement, a replacement unit is shipped the next business day following case confirmation, helping IT teams quickly restore network performance. This support service is ideal for enterprise, data center, and mission-critical environments that require dependable hardware coverage and fast turnaround.
Backed by Extreme Networks’ global support infrastructure, this service agreement ensures reliable assistance and responsive logistics to keep your network operating at peak performance.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer | Extreme Networks, Inc. |
| Service SKU | 97004-7830-32CE-8DE-AC-F |
| Covered Model | 7830-32CE-8DE-AC-F |
| Service Type | Advanced Hardware Replacement (AHR) |
| Support Level | Next Business Day (NBD) Replacement |
| Coverage Scope | Hardware replacement for eligible device failures |
| Delivery Method | Replacement unit shipped next business day after approval |
| Support Channel | Remote technical assistance and case management |
| Service Category | Manufacturer Support Service |
| Physical Shipment | Replacement hardware provided upon approved RMA |
| Intended Environment | Enterprise & Data Center Networking |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
