Description
The Extreme Networks EW Next Business Day Advanced Hardware Replacement (AHR) RMA Service provides reliable post-warranty replacement coverage for eligible Extreme Networks equipment associated with product code 23310. This service ensures that failed hardware components are replaced with a functional equivalent on a next business day basis, helping organizations reduce downtime and maintain operational continuity.
This offering is strictly an RMA replacement service and does not include technical support, configuration assistance, or onsite labor. It is designed for organizations that have in-house technical resources and require dependable, cost-effective hardware replacement after the standard warranty period has ended.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer SKU | 97304-23310 |
| Service Type | Post-Warranty Hardware Replacement Service |
| Replacement Method | Advanced Hardware Replacement (AHR) |
| Delivery Target | Next Business Day |
| Coverage Scope | RMA replacement only |
| Onsite Support | Not included |
| Technical Support | Not included |
| Labor Services | Not included |
| Eligible Product Code | 23310 |
| Contract Type | Extended Warranty (EW) |
| Product Category | Support & Maintenance Service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
